Patni Computer Systems, the leading global IT and BPO services provider has been appointed by international health and care organisation Bupa, to provide a managed service for its core business applications.The Patni team will include 40 technical specialists based in the UK and India and the contract is a three-year agreement. Patni had been working with Bupa for two years before agreeing this new contract and is one of a small number of third party suppliers retained by Bupa as part of its multi-vendor outsourcing strategy.
The new contract with Patni forms part of a worldwide initiative by Bupa to drive change within its IT function. This initiative has three main aims: to improve levels of service to the business, to support quality software developments and to promote global re-use of applications and processes.The company made this announcement during the trading hours today, 06 November 2008.
BPO Companies provide BPO Services like Customer Service, Technical Support, Chat Support Services, Help Desk Outsourcing, Website Development, Back Office Support, Email Support, etc.
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