BPOs to develop employee database to counter attrition

Facing enormous productive manpower crunch in a labour-intensive industry, BPO companies are now pinning their hope on the education system, which could produce productive manpower. Nevertheless, considering the fact that attrition in the industry has been worsening and hitting the sector adversely, key players have drawn a plan to get the background investigations done of all employees and thereby creating a data bank for reference for the employers. It''s unacceptable to the industry that people who join companies desert them within few weeks. The investigations would cover all and the BPIAI would circulate the information among all the BPOs so that each one of them could refer to the list while going for fresh recruitments. Significantly, in the recent past a few of the major BPOs in the NCR had even initiated programmes to reach out to colleges and universities to get fresh employees.