Mumbai: Diligenta, the UK-based subsidiary of Tata Consultancy Services, has secured a £100 million (over $200 million) deal to give business process outsourcing services to support the UK operations of the Canada-based Sun Life Financial (SLF). Diligenta has been working with SLF UK as preferred supplier since October 2007. In preparation for the natural end of its existing outsourcing pact, it undertook a detailed and thorough review of the BPO market in the UK and selected Diligenta for its cost guarantees, risk transfer capability and its commitment to match or exceed its service requirements.
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