Friday, July 11, 2008

Philippines Trying To Edge India In The BPO Industry - July 11, 2008

Business Process Outsourcing also known as BPO has only been managed by large firms and the Fortune 500 companies, but with the advert of globalization the trends are changing. China and India are the leading outsourcing countries in the world followed by Philippines. However, many American companies who are big players in the international scene are selecting BPO in the Philippines to run their off shore call centers. Unlike other outsourcing hubs of the world, BPO Philippines not only offers a high rate of exchange on its currency as well as an English speaking population but also a culture and lifestyle that is very much like western.

Being a third world country, Philippines still shares a big slice in the success of the business process outsourcing (BPO) industry. The outsourced voiced-based (or call center) remains huge in generating millions of revenue for the country over the past years. And speaking of it, India was the major hub of outsourcing but the Philippines is lobbying seriously to gain the paradigm shift in the outsourcing. When outsourcing began in the Philippines, it became an emerging industry offering systematic technology and never-ending job opportunities to millions of people. The BPO in the Philippines is attributed in the offshore market raking a total of $25.6 billion in 2006, landing third between India and China.

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