Patni Computer Systems, the leading global IT and BPO services provider has been appointed by international health and care organisation Bupa, to provide a managed service for its core business applications.The Patni team will include 40 technical specialists based in the UK and India and the contract is a three-year agreement. Patni had been working with Bupa for two years before agreeing this new contract and is one of a small number of third party suppliers retained by Bupa as part of its multi-vendor outsourcing strategy.
The new contract with Patni forms part of a worldwide initiative by Bupa to drive change within its IT function. This initiative has three main aims: to improve levels of service to the business, to support quality software developments and to promote global re-use of applications and processes.The company made this announcement during the trading hours today, 06 November 2008.
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BPO Companies provide BPO Services like Customer Service, Technical Support, Chat Support Services, Help Desk Outsourcing, Website Development, Back Office Support, Email Support, etc.
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