Coimbatore: Cisco Systems is all set to increase the product capability of its Smart Business Communication Systems for the Small and Medium Business (SMB) units. This is part of its SMB strategy for India. They plan to boost the capability of this product within the next 6 to 12 months. The company began to build products for the SMBs only in the last 4 years. Having launched a couple of products, Cisco realised that not only was the business potential huge, but the customers in this space did not have the time to deal with complexity.
The company plans to enhance the coverage and make the product available in newer markets via its channel partners. The company currently claims to have a market share of 40 to 50 per cent (for SMBs), and beyond 70 per cent in the networking space. With the enhancement of the product capability of the Smart Business Communication System and by taking the ''Network on Wheels'' solution to the customers doorstep, the company is targeting to increase the market share to 60-plus per cent over the next 12 to 24 months. Cisco is mulling to introduce the product to the textile units in this region by offering customised business solution.
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