Nurses in India have never had it so good. After being wooed by hospitals in the US and Gulf, now the Indian IT/ITes sector is opening their gates to these Florence Nightingales. Outsourcing firms in the healthcare and life sciences and insurance space have started recruiting nurses and para medics to do jobs that require these specializations. Although, a recent phenomenon, the trend started a few months back as BPO firms started providing end-to-end services to health insurance, pharma, medical devices and healthcare industries in the West. According to some estimates the total healthcare outsourcing services market is close to $30 billion today and is expected to grow at 10% over the next two-three years.
While companies started hiring nurses one year ago, no official marketing estimates on recruitment is available yet, say experts. Patni BPO for example, started recruiting nurses seven months back to handle long term care (LTC) management practice on behalf of insurance companies to manage medical care of elderly citizens in its Noida centre. As Sanjiv Kapur, Senior VP and Head Patni BPO, explains, "Nurses are involved in reviewing medical records, assessing risks, ensuring if medical check-ups are done on time.
While companies started hiring nurses one year ago, no official marketing estimates on recruitment is available yet, say experts. Patni BPO for example, started recruiting nurses seven months back to handle long term care (LTC) management practice on behalf of insurance companies to manage medical care of elderly citizens in its Noida centre. As Sanjiv Kapur, Senior VP and Head Patni BPO, explains, "Nurses are involved in reviewing medical records, assessing risks, ensuring if medical check-ups are done on time.
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