Firstsource Solutions has secured a six-year engagement which could go up to $30 million with British Telecom Global Services (BTGS). Pipal Research, Firstsource''s US-based subsidiary, will offer knowledge process outsourcing services related to business research to BTGS; it will cover market, segment, country and customer research, proposition support and other numerical-analysis work. This alliance will give BTGS a tremendous competitive advantage and will allow BTGS Marketing to devise new products and services for the global markets faster than ever before. Pipal Research currently provides KPO and marketing process outsourcing services to more than 30 companies sectors such as financial services, technology, telecom, and investment banking.
Thursday, August 14, 2008
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